Contact Us

For assistance, please email us at bayarea@umuigbounite.com or message Ijeoma Ejem directly on Workplace.

For quick answers, check out the FAQs section below.

Or send us a message!

Frequently Asked Questions

FAQs

Can I Return My Purchase?

We accept returns for misprinted, damaged, or defective items within 28 days of receiving your order. Custom items, such as jerseys, are non-refundable. For more details, please review our Returns & Exchanges Policy.

When Will I Receive my Order?

We ship exclusively within the U.S. via USPS, UPS, and DHL. Standard shipping typically takes 3-7 business days excluding processing time.

Once your order ships, you'll receive a tracking number to monitor your delivery. For more information about order processing and shipping, visit our Shipping Policy.

How Do I Customize My Order?

We currently have custom jerseys available for purchase. Please carefully review the product page for customization instructions, such as providing a custom name or number.

Ensure all instructions are followed to avoid delays or additional fees. If you have questions, feel free to contact us at bayarea@umuigbounite.com.

Can I Cancel My Order?

You may cancel your order before it enters the fulfillment process. Once fulfillment has started, we are unable to cancel.

Please contact us as soon as possible at bayarea@umuigbounite.com to check if cancellation is still an option.