Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.

1. Information We Collect

We collect several types of personal information to provide you with the best possible shopping experience:

  • Personal Information: This includes your name, email address, phone number, shipping and billing addresses, payment details, and any other information you provide at checkout or while creating an account.
  • Order Information: We collect details about the products you purchase, your order history, and your delivery preferences.
  • Device and Usage Information: We collect information about the devices you use to access our site, including IP addresses, browser types, and pages visited, through cookies and similar tracking technologies (e.g., Shopify Analytics, Google Analytics, etc.).
  • Cookies: We use cookies to store user preferences, improve site navigation, and analyze website usage.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: Ensure your orders are fulfilled, payments are processed, and deliveries are made.
  • Customer Support: Assist with customer inquiries, returns, or exchanges.
  • Improve Services: Analyze how our site is used to improve our products and shopping experience.
  • Marketing Communications: Send promotional offers, newsletters, or updates on products (if you’ve opted-in).
  • Legal Compliance: Ensure compliance with applicable legal requirements, such as tax and fraud prevention.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

  • Third-Party Service Providers: We work with trusted third-party services to process payments (e.g., Shopify Payments, PayPal, Visa, etc.), fulfill orders (e.g., Printful, Printify, Gooten), and send marketing communications (e.g., Mailchimp).
  • Legal Obligations: We may disclose your information if required to comply with legal obligations or respond to valid legal requests, such as from law enforcement or government authorities.

4. Payment Information

We use secure third-party payment processors (Shopify Payments, PayPal, etc.) to process transactions. We do not store your full payment details (such as credit card numbers) on our servers. Payment processors handle your payment information securely, in compliance with PCI-DSS standards.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve your shopping experience by remembering preferences and cart items.
  • Track usage patterns to optimize our website.
  • Enable marketing and advertising efforts through third-party platforms (Google Analytics, Facebook Pixel, etc.).

You can manage cookies through your browser settings. However, disabling cookies may affect your browsing experience on our site.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law, including:

  • For active customer accounts, we retain information for the duration of the customer relationship.
  • For tax and legal obligations, we retain transaction data as required by applicable laws.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccurate or outdated information.
  • Deletion: Request the deletion of your personal information, subject to legal exceptions.
  • Opt-Out: Unsubscribe from marketing emails using the link provided in each email or manage your preferences during checkout.

To exercise these rights, please contact us at bayarea@umuigbounite.com.

8. Security

We take reasonable measures to protect your personal information, including secure hosting and SSL encryption. However, no transmission over the internet is completely secure, so we cannot guarantee absolute protection.

9. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

  • Right to Know: You may request details about the personal data we collect, use, and share.
  • Right to Delete: You may request that we delete your personal data, subject to certain legal obligations.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information, although we do not sell personal information.

To exercise these rights, please contact us at bayarea@umuigbounite.com.

10. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or business operations. Any updates will be posted on this page, with the "Last Updated" date at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Last Updated: October 1st, 2024.